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October 8, 2014 @ 12:00 pm – 1:30 pm
Pacific Beach Hotel
2490 Kalakaua Avenue
Honolulu, HI 96815
$20.00 Lunch and free parking
Linda Collard, executive director

Motivational Speaker Annabel Chotzen-Adapting to Change

Annabel ChotzenBeing certain that all employees have the skills they need to perform their job at the highest proficiency level is one of the most important aspects of running a successful business. Annabel presents training workshops and seminars which provide valuable workplace skills including:

  • How to Instantly Build Long-Term Client Relationships
  • Communication Strategies to Strengthen Your Organization
  • Adapting to Change and Thriving in a Volatile Marketplace
  • Providing Outstanding Customer Service
  • Managing Conflicting Personalities in the Workplace
  • Developing  Superb Presentation Skills
  • Utilizing Successful Negotiation Strategies
  • Handling Change in Challenging Times
  • Eliminating Stress
  • Coaching Employees for Optimal Results


How to Instantly Build Long-Term Client Relationships

To succeed in business and to be profitable, you and your employees must know how to instantly build long-term client relationships.  In this workshop, you will learn how to quickly build a relationship of trust with clients and deliver exactly what your clients want without missing the mark. You will know how to Instill a sense of urgency in clients and learn the ten second rule for getting and keeping clients. You will learn how to use words, body language, and vocal inflection for successful communication, how to quickly close the deal and create ongoing business with clients.


Communication Strategies to Strengthen Your Organization 

One of the biggest problems today is that people don’t really know how to communicate with coworkers and customers. How customers are treated determines how they feel about your organization. Morale declines and employee satisfaction drops when employees have conflicts and aren’t able to resolve them.


The key to increasing workplace productivity and providing great customer service is learning and using effective communication skills. The result is lower operating costs and increased revenue. 


In this workshop, Annabel teaches practical and effective communication strategies that can be utilized immediately. Your team will learn how to develop rapport with anyone, get your points across easier, make a positive impression when you speak, resolve personality conflicts quickly, stay calm and focused in tough situations, and create solutions to the most challenging problems.



Adapting to Change and Thriving in a Volatile Marketplace

Customers, products, and markets are changing faster than ever.  Companies that anticipate change and adapt quickly are far more able to grow and succeed than those that are stuck in business as usual.

To have a competitive advantage you must identify and evaluate which aspects of your company, its people, processes or culture require change.  And then you need to successfully implement the change while overcoming resistance and conflict.

Change is difficult for everyone, yet is absolutely required in today’s highly competitive business environment. As a leader you must embrace change to be able to move your organization forward, grow and succeed.

In this presentation, Annabel will give you insight and practical strategies that she uses in her consulting business which will help you identify, plan, and implement change.


Providing Outstanding Customer Service

Do you want to have customers who are thrilled with your service? Everyone thinks they know what outstanding customer service is, yet few people practice it. The difference is a company that is truly successful rather than one that is just barely making it.


Learn the secrets to outstanding customer service and how you and your employees can internalize these secrets NOW, quickly, immediately, without wasting more time and money. This seminar must be attended by all who interact with customers and clients.


Managing Conflicting Personalities in the Workplace

The biggest challenge most people face in the work environment is how to communicate and get along with people who have conflicting personalities.   Conflicts waste time, money and productivity. In this training session you will gain powerful skills and techniques for understanding and working with people who otherwise would be “difficult”.  This communication system is simple, easy to learn and extremely effective. After the session you will be able to successfully work with many different types of people, prevent problems and overcome obstacles.



How to Engage and Retain Volunteers in Your Organization

Attracting, engaging, and retaining volunteers is absolutely essential to the success and viability of non-profit organizations.  Everyone on the team must have outstanding communication skills and really be able to work with people from all walks of life, backgrounds, and interests. 

  • In this workshop Annabel will teach participants how to:
  • Attract new volunteers and keep the ones you have
  • Work effectively with all types of people
  • Utilize the talents, skills, and knowledge of your volunteers
  • Ensure your volunteers are effective, efficient, and productive
  • Provide outstanding service to your co-workers and volunteers


Developing Superb Presentation Skills

How you deliver your message is critical to your success.  In this workshop, you will learn the essential skills of being a great speaker, how to create dynamic and outstanding presentations, how to turn fear into positive energy, how to powerfully deliver your message and how to move your audience to take action.  Stand out, be memorable, and become a masterful communicator. Annabel is an award-winning motivational speaker and has taught the art of public speaking to thousands of people.  Learn from the best!


Utilizing Successful Negotiation Strategies

Knowing how to negotiate is critical to achieving professional as well as personal success.  Whether it’s a million dollar sale, the purchase of a home, or a building lease, negotiating is an important part of every business. The better you are at negotiating, the more successful your organization will be. Through a step-by-step process, Annabel will show you how to improve your negotiating skills and help your organization become more efficient and productive.


Eliminating Stress

Stress is a part of life, yet people react differently to stress—some not only survive but thrive with the challenge and excitement. They are able to adapt, become more focused, reach and surpass their goals. Dealing effectively with stress is a skill that can be acquired by everyone.  In this workshop, Annabel teaches seven strategies for handling stress.  In addition, she incorporates Hawaiian stress management techniques to help everyone in their daily lives.


Coaching Employees for Optimal Results

As a manager, wouldn’t you like to have dedicated, effective and loyal employees who love what they do and communicate their enthusiasm to your customers? A great leader knows how to bring out the best in others. In this session you will learn how to coach your employees to achieve peak performance. Annabel will teach the essential ingredients of great coaching which will empower you as a leader to uplift those who work for you.